We offer private, evidence-based psychotherapy services for the public through our offices at Broadway and Willow Street (near Vancouver General Hospital). On these pages you’ll find information about our services, fees, and types of issues seen.
Who do we see?
We provide services to adults (generally 17 and older) working on a wide range of life's challenges:
- Mood difficulties. Depression, bipolar disorder, dysthymia, and everyday low mood.
- Anxiety-related problems. Panic, social anxiety, OCD, worry, post traumatic stress, and specific phobias.
- Bereavement. Coping with the loss of a loved one - or of a relationship.
- Stress and burnout. Work-related issues, feeling overwhelmed, and coping with role conflict.
- Sexuality and gender identity. Coming out, transitioning, building a new life, coping with discrimination, & more.
- Life change and transition. Mid-life, personal path finding, immigration, and other life course changes.
- Positive psychology. Assertiveness, creating more happiness in your life, life coaching.
How to refer
We accept self-referrals and referrals from physicians and other professionals.
Healthcare professionals may wish to use the Changeways Clinic Referral Form. You can also use your own form, or just email or call us directly.
Inquire or refer to us at Changeways Clinic, Suite 718, 2525 Willow Street, Vancouver BC V5Z 3N8. Phone: 604 871 0490. Fax: 604 871 0495. Email: email@example.com. In most instances we are able to respond to messages within one to two business days.
Therapy sessions at Changeways Clinic are generally 50 minutes in length, though your first meeting may be somewhat longer. Here are some information pages about therapy itself:
An Overview of Psychotherapy. What is it and how does it work? What happens in the first meeting? What happens next?
What is CBT? Find out more about cognitive behaviour therapy.
Tips for therapy. Three tips to get the most out of your sessions.
Changeways Clinic is a fee-for-service psychotherapy centre. At present the provincial Medical Services Plan (MSP) does not cover our services.
Many of our clients pay for services using extended health benefits provided through their workplace. Most such plans provide a certain amount of coverage per year for meetings with registered psychologists. It’s best to check your plan for the annual amount that can be reimbursed.
Others pay for services themselves. As well, some clients receive another form of third-party coverage (for example, through ICBC, veteran’s benefits, or long-term disability insurers), which either pays on their behalf or for which they can be reimbursed.
Our fees generally follow the recommendations of the provincial psychological association, and are roughly similar to those for most other psychologists in the province. Ask at reception for the current fee schedule.
We often have predoctoral graduate students in psychology working with our clinic under the supervision of one of our registered psychologists. Fees for these sessions are just over half of the amount for a psychologist. If you would like to explore this option, please mention this to reception when you contact us.
Fees are generally payable at the end of each session. Payment may be made by e-transfer, cash, cheque, debit, or credit card.
What if I have to cancel or miss a session?
If you have to cancel your session with us, we ask that you do so more than 48 hours in advance. Missed appointments and cancellations with less than 48 hours notice are billed at the regular appointment rate. This is because each appointment represents a substantial part of your clinician's workday, and it is difficult to offer an appointment to other individuals at short notice.
If you discover that you have a cold, flu, or covid, or any other disorder that makes it difficult to attend your session, we can usually offer the session remotely via video link instead. We request that if you have a communicable illness you let us know so that we can make alternative arrangements for you. Like most healthcare facilities, we want to ensure that our staff are not passing along these ailments to others. If you are sufficiently ill that a remote session will not work for you, please call us and we can generally arrange an alternate appointment time.
If your clinician chooses to isolate due to cold, flu, covid, or other illness, we may offer you the option of having a remote video session or rebooking at a later time.